Since the full set of construction documents consist of all the basic information to obtain a building permit and it is possible to make illegal copies of the plans you received Residential Design Services, Inc. and STOCKPLAN.COM, Inc. do not allow refunds of any kind. See delivery exceptions below.
It is VERY important and highly recommended that you research your property dimensions and check with your local building permit jurisdiction to verify proper building setback dimensions from property edge and any other easement requirements prior to placing an order. For custom designed plans we require a professionally prepared topographic land survey.
All plans are available in our office for review. We do offer a study set of plans for all our designs, consisting of floor plans with overall dimensions only as well as a front exterior view and one side view all at ¼” to 1’-0” scale. There is a nominal fee which will be credited toward the purchase of the full set of plans. All plans are available in 8-1/2x11, not to scale format, for free off our web site.
Once a full set of construction documents has been shipped, all sales are considered final.
Average time between placement of order and shipping date is three days. An order may be canceled and refunded only if the physical order package has not left our premises or if your order is requested to be shipped via United Parcel Service, UPS, and is not accepted upon delivery and returned un-opened.